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DISCOUNT MEDICAL SERVICES |
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Teladoc is a national network of U.S. board-certified and state-licensed physicians who use electronic health records, telephone consultations and online video consultations to diagnose, recommend treatment and write short-term, non-DEA controlled prescriptions, when appropriate. Physicians are available 24 hours a day, 365 days a year, allowing you and your family convenient access to quality care from home, work or on-the-go as opposed to more expensive and time consuming alternatives like the doctor’s office or emergency room.
Teladoc has the largest independent physician network in telehealth. To ensure high quality physicians, Teladoc credentials their physicians every two years. Their physicians are also subject to a 10% random audit, which far exceeds NCQA standards.
A $38.00 fee is charged per physician consultation.
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Teladoc Services Include:
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97% member satisfaction, 91% medical resolution and 97% physician satisfaction |
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Secure, personal and portable electronic health records |
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The average consultation time is 12 minutes. |
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On average, members receive a call back from the physician in 22 minutes. |
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Teladoc guarantees all members will receive a call back from a physician in three hours. (Teladoc physicians successfully completed 99.6% of the consult requests within three hours in the past year.) |
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On average, Teladoc physicians resolve 91% of the calls. The remaining calls are referred to the member’s PCP, a specialist, the ER or the member was seeking a prescription that is outside the Teladoc scope of service. |
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Pediatric network available |
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No age restrictions |
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Call Teladoc:
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When your physician is not available |
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After normal hours of operation |
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For non-emergency care |
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On a vacation or business trip |
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Use Teladoc for non-emergency medical issue such as:
| Cold or Flu |
Sinus Infection |
Allergies |
| Respiratory Infections |
Bronchitis |
Pink Eye |
| Urinary Tract Infections |
Poison Ivy |
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Terms and Conditions: Teladoc does not replace the primary care physician. Teladoc does not guarantee that a prescription will be written. Teladoc operates subject to state regulation and may not be available in certain states. Teladoc does not prescribe DEA controlled substances, non-therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse. Teladoc physicians reserve the right to deny care for potential misuse of services. Teladoc phone consultations are available 24 hours, 7 days a week while video consultations are available during the hours of 7am to 9pm, 7 days a week. Consultations are not available in Oklahoma or Massachusetts. Video Consultations are not available in Idaho, Iowa, Louisiana, Oklahoma, Massachusetts or Texas. © 2012 Teladoc, Inc. All rights reserved. Teladoc and the Teladoc logo are registered trademarks of Teladoc, Inc. and may not be used without written permission. |
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