GROUP LIMITED HEALTHCARE PROGRAM
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CareNet Find a Provider

Carenet’s Nurse Line provides access to experienced, compassionate nurses available anytime to answer questions, assess symptoms, and provide care recommendations. Staffed by highly skilled, registered nurses, Carenet’s Nurse Advice team is available 24/7 to assist with members’ health concerns.

With nurse triage, members are directed to a facility close to them, saving time and money. Receiving advice from these registered nurses reduces claims and costs, relieves stress and increases productivity.

Ask-a-nurse services include:
Symptom assessment and phone triage
Urgent and non-urgent care advice
Drug and medication information
Recommendations or condition explanations
Carenet provides deaf and foreign language services through the use of TDD and a language line service. This service can be accessed by members 24/7 including holidays.
Carenet members have access to a pre-recorded health information library consisting of over 1,100 various topics including*:
Aging Health Quizzes Alcohol Problems
Hearing Allergies HIV/AIDS
Arthritis Hormonal Disorders Back & Neck Problems
Bones, Joints & Muscles Men’s Health Brain & Nervous System
Mental & Emotional Health Cancer Neurology
Cardiovascular Health Newborn Care Child Health Development
Nutrition Common Illnesses Parenting & Family Life
Cosmetic Surgery Reconstructive Surgery Personal Safety
Dental Health Pregnancy & Childbirth Diabetes
*There are over 600 audio health library topics available in Spanish.